Fix churn faster with PREMIUM CX monitoring

Churn prevention as a service  for vertical SaaS

Churnbee has changed how vertical SaaS teams reduce churn by delivering an always-on churn prevention analysis based on EVERYTHING your clients say.

You handle clients.  
 We handle churn insights.

Churn prevention should have been done like this before
1. Connect Your Tools
Connect all the tools that link you to your customers. From Zoom transcripts, complain emails or high priority support tickets. All analysed under one roof - always on.
2. Get Expert Analysis
Subscribe to our plan to get all your customer touch points analysed continuously. To this day, Churnbee is run entirely by Lucas. Churnbee doesn’t outsource work.
3. Act on Key Insights
Churnbee analyses all your customer's words, segments them in key insights & ties them back to revenue so you can act to fight churn fast.
(*or activate your churn prevention agent).
3 simple criteria - if these fit your team,
Churnbee's subscription service will feel like a superpower...
You sell vertical SaaS B2B subscriptions / retainers: You have regular checkins with your customers.
You have high value customers: Your customers paying you more than $10k a year.
You have busy Customer Success/Account Managers: It’s someone’s job to talk with customers but they are too busy to really dig into churn.

Is this right for you?

What if you could just run your client calls &churn analysis is done

Monitor everything your clients say

All analyzed in one place
With all your customer conversation data in one place, Churnbee is able to identify the root cause of churn driving patterns & complains immediately.
One-click connect
Easy and fast one-click connect with your customer facing tools & payment providers. So Churnbee knows what's what.
Book a call

Surface behavior that predicts churn

We monitor your customers and find out what to change
The most valuable insights often come from the nuances that don’t fit neatly into dashboards.
Churnbee surfaces the key complains & behaviours that lead to churn and reports continously.
Retention is the new acquisition
Churn reduction is everyones biggest goal (except for a few we spoke to who are doubling down on rapid acquisition models). With Churnbee you have a low effort churn-prevention strategy at hand.
Book a call

Don’t let a $15k+ churn surprise you

Know the revenue $ at risk
At Churnbee we combine continous customer insights with the money those customers spend. So you can prioritize your actions based on the $ amount at stake.
Connect your payment provider
Give super-powers to your churn subscription by connecting your payment provider ( like Stripe etc.) to Churnbee.
Book a call

Get alerted and catch churn before it happens

Retain more customers
By the time a CSM sits down with a customer to talk about “value,” the customer has already made up their mind. Get alerted when top accounts show churn signals before it’s too late.
Premium: Churn Prevention Agent
If you want to automate churn prevention communcation ask us in your  demo for a walk-through
Book a call

Churnbee learns directly
from your customer's mouth

Zoom
Teams
Meets
Gmail
Outlook
Slack
Zendesk
Intercom
Freshworks
SurveyMonkey
Fireflies
Gleap
Zoom
Teams
Meets
Gmail
Outlook
Slack

Strong vertical SaaS teams find churn problems fast

“Customers don't simply stop using your product. The real decision happens weeks earlier in tiny moments that most companies miss: Email responses go from hours to days,
support questions shift from "how" to "why doesn't this work?” and finally they stop engaging in conversations entirely. You'll need to pay close attention to how customers talk to you, not how they use your product."
Focus Areas: Activation, Retention, Churn
“Are you unsure which of your customers are engaged and who’s about to walk away? It's time to change that. By the time churn shows up in your reports, it’s already too late. And replacing a lost customer? That can cost 5 to 7 times more than keeping one happy..”
Focus Areas: Customer Success, RevOps
“The Fight Against Churn: Insights
Churn—it’s the silent profit killer no professional can afford to ignore. But here’s the good news: with the right tools and a proactive approach, we can stop churn before it starts....
Focus Areas: Logistics Software
“The most valuable insights often come from the nuances that don’t fit neatly into dashboards. In the rush to optimise, are we missing the forest for the trees? Sometimes the biggest growth levers aren’t being measured at all. We need to look for the anomalies that help our customers make progress in their lives.”
Focus Areas: Revenue intelligence, post-sales

A much better way to run churn analysis

Churnbee replaces unreliable & fragmented customer insights from CSMs and Account Managers, with continuous in-depth churn prevention reports so your team is on top of things.
VS
The New WAY
Cost: $995 / month
People: Expert CX Researcher
Tech: Proprietary churn analysis AI
Detail Level: Every word clients say
Data quality: High, direct from source
Long-term: Scalable engine
Your  in-house
Customer Success Manager
The OLD WAY
Cost:  💵 💵 💵 CSM time & salary
People: Overwhelmed CSMs
Tech: CSM memory
Detail: Incomplete CRM notes
Data Quality: Low, CSM manual notes
Long-term: Dependent on each CSM

One subscription,
endless insights

Monthly Service Subscription
Try it for a week. Not loving it after a week?
Get 75% back, no questions asked,
Start today & Join Churnbee
Unlimited customers &  tool connections
Ex-Google CX Researcher added to your team
Plus proprietary churn analysis AI
Pause or cancel anytime
$995
/ month
Start today
Pause or cancel anytime 🎉

Frequently asked questions

Have other questions? Contact us here so we can help.
How long does Churnbee take to set up?

2 minutes if you're using tools like Zoom, Teams, Gmail/Outlook, support chats and payment providers such as Stripe.

How does onboarding work?

Subscribe to a plan and we'll quickly add you to your very own account. This process usually takes about an hour to complete from the time you subscribe. Once you accept the invite you're ready to rock and can connect all your customer facing tools.

Who are the churn experts?

Churnbee revolutionized how the SaaS & Services industry understands churn. To this day, Churnbee is run entirely by Lucas. Churnbee doesn’t hire extra churn experts or outsources work—instead, it focuses on delivering top-notch and in-depth churn prevention analysis to a limited roster of clients at a time.

Churnbee is a one-man agency, ran by Lucas, the founder. Churnbee does not employ other churn experts, or outsource work to any other entity. You'll work directly with me through the entirety of your experience.

Is there a limit to how many customers & tools I can monitor?

Once subscribed, you're able to monitor as many customers and tools as you'd like. Typically clients connect tools like Zoom, Teams, Gmail/Outlook, support chats and payment providers such as Stripe - anything were customers are in touch with you makes sense.

How will I connect our customer facing tools?

Churnbee offers a ton of flexibility in which data sources you can use. Some common tools are Zoom, Teams, Gmail/Outlook, support chats and payment providers such as Stripe . Basically, if it provides touchpoints to your customers, it's fair game.

How does the pause feature or refunds work?

We understand you may not always have enough bandwith to act on churn insights. Perhaps you have just completed an important investor presentation or just finished a product sprint.

That's where pausing your subscription comes in handy. Billing cycles are based on 31 day period. Let's say you sign up and use the service for 21 days, and then decide to pause your subscription. This means that the billing cycle will be paused and you'll have 10 days of service remaining to be used anytime in the future.

Due to the high quality nature of the work, there will be no refunds issued past the first week of service. However, no refunds will be issued for completed reports.

What if I only want a single report?

That's fine. You can pause your subscription when you received your first report and return when you have additional needs. There's no need to let the remainder of your subscription go to waste.

Can I use Churnbee for just a month?

For sure. Whether you need Churnbee for a month or a year, the choice is yours. Just feel free to come back when you have additional needs to fight churn.

Schedule a quick, 15 minute guided tour

See if Churnbee is
the right fit for you

Churnbee is experiencing a high volume of bookings, so slots are limited.
For faster service, email admin@churnbee.io for a same-day response.